Refund Policy

JC Software Hosting's web hosting plans come with a 30 day money back guarantee. If you are not completely satisfied with our services within the first 30 days of your contract, you will be given a refund of the contract amount excluding setup fees (if any) and overages.

All cancellations must send email to cancellations@jcsoftware.com.au to cancel their accounts.

Refund Policy for Renewals

Renewals of web hosting contracts will be refunded if JC Software is notified within the first 7 days following renewal date. No refunds will be granted for notifications received after this date.