Terms of Service
JC Software Consulting - Terms of Service (TOS)
NO Hidden Fees
Use
of JC Software Consulting's Service constitutes acceptance and agreement to
JC Software Consulting's AUP (Acceptable Use Policy) as well as JC Software Consulting's TOS
(Terms of Service). From herewith in this TOS, AUP, and SLA, the
usage of "us", "we", "our", "ours" shall constitute reference
to JC Software Consulting, the usage of "you", "your", "they", "them" shall
refer to client / customer of JC Software Consulting.
Acceptance of Contractual Agreement
1.
Client agrees that by placing an order either by means of electronic
ordering (web order form) or submitting a written contract, and
receipt of such order by JC Software Consulting, that you are agreeing to our
TOS, AUP, and SLA. No Modifications of said contract by customer
is allowed.
2.
JC Software Consulting will provide, and Customer will purchase and pay for,
the Services, and service fees specified in the Order for the
applicable Service Description. Customer acknowledges that the
service, and service fees have been communicated to the customer,
and that they are aware of all applicable charges as per contract,
AUP, SLA, and TOS. Customer also understands that any promotional
offers unless specified in contractual terms will not be applicable
to their individual service.
3.
In connection with any Hosting Services, if Customer's actual
bandwidth usage in any month exceeds allotted amount, specified
in Customer's contract, Customer will pay JC Software Consulting any additional
fees as specified in the Service Description within three (3)
days of invoicing period. Any BW overage bill not paid within
three (3) days of invoicing will be subject the server and services
to suspension.
4.
We reserve the right to discontinue and/or refuse to provide service
to any client or party at our sole discretion.
4.
All stated terms contained within this contractual agreement are
subject to change without prior written notice as any updates may
openly be viewed at our site, http://JC Software Consulting.com/. In addition,
we reserve the right to make modifications to such terms contained
herein at our sole discretion as deemed necessary by management.
What may not be hosted on our network:
Illegally posted materials will not be tolerated
on our network. These include:
- Copyrighted Software
- Child pornography
- Credit Card Fraud Information
- Copyrighted media, includes but not limited to: Video, Music,
TV, Radio
If you find any of the above materials hosted on one of our web
servers, please report to info@www.jcsoftware.com.au.
Additionally, we reserve the right to ban the use
of applications which allow the proliferation of unsolicited email
from our network, or which decrease the performance of our servers
thus bearing on the quality of service we may provide to other
customers.
Payment:
Establishment of this service is contingent upon receipt of payment
from Customer to JC Software Consulting. Subsequent payments are due on the
anniversary date of the month for that month's service, unless
customer requests all monthly payments to be consolidated to one
specific billing date. Any additional services relative to a primary
hosting account, will be prorated to the primary hosting account's
monthly recurring billing date, along the following guidelines
of prorating methodology: (total monthly fees/ 30) * number of
days to monthly recurring billing cycle. Any setup fees will be
charged full setup fee pricing, and are applied at time of initial
request of such services.
Payments and Fees:
Payment is due on the defined monthly recurring billing date of
each month. Credit cards that are declined for any reason are
subject to a $10.00 declination fee. Service will be interrupted
on accounts that reach 10 days past due. Service interrupted for
nonpayment is subject to a $100.00 reconnect charge. Accounts
not paid by due date are subject to a $5.00 late fee.
Delinquent Accounts:
JC Software Consulting may temporarily deny service or terminate this Agreement
upon failure of Customer to pay charges when due. Such termination
or denial will not relieve Customer of responsibility for the
payment of all accrued service fees, or any collection fees.
Account Cancellation:
All requests for canceling any service / services must be made
in writing with at least 15 days notice but not more than 30 days
prior written via email to webmaster@jcsoftware.com.au.
Include your domain name, last name on credit card in your email.
Refunds and Disputes:
All payments to JC Software Consulting are nonrefundable. This includes any
setup fees and monthly fees regardless of usage. All billing disputes
must be reported within 30 days of the time the dispute occurred.
Disputed charges to your credit card issuer, also known as charge
backs, in JC Software Consulting's discretion which is valid, under the terms
and conditions of our AUP, and TOS, will result in service interruption,
and reconnection fees to restore the desired service.
30 Day money back Guarantee:
All plans come with a 30 day money back promise. If for whatever
reason we fail to satisfy your needs and are within 30 days we
will fully refund your money all we ask is you give us a reason
so this will help us improve as a company.